Returns & Exchanges

At Access Denied, we want you to be completely satisfied with your beauty experience; if a product doesn't meet your expectations, we offer a 30-day return window for items in their original condition. Please note that for hygiene reasons, skincare and makeup products must be unopened and unused to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all safety seals are intact to prevent damage during transit.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing